Privacy Policy

Last updated: March 9, 2026

This Privacy Policy describes how TradeFlow Asia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and the rights you have regarding your personal data.

Information We Collect

We collect information in several ways to provide you with our trade analysis resources and services. When you register an account or contact us, we may collect your name, email address, and any other information you voluntarily provide. We also automatically collect usage data when you visit our website, including your IP address, browser type, pages visited, and the time spent on each page. This information helps us understand how you use our platform and improve your experience.

We may also collect information about your interests in international trade topics, such as your focus on Malaysian exports, RCEP agreements, CPTPP frameworks, or specific commodities like palm oil and electronics. This helps us tailor our content to your needs.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your data helps us deliver relevant trade analysis content, respond to your inquiries, and send you updates about trade agreements and export trends that may interest you. We use usage analytics to understand which sections of our site are most valuable and to optimize our platform accordingly.

We may also use your information to send you periodic newsletters about international trade developments, Malaysian export statistics, and updates on trade agreements like RCEP and CPTPP. You can opt out of these communications at any time. We do not sell, rent, or share your personal information with third parties without your consent, except as required by law.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather analytical data about how you interact with our site. Cookies help us remember your preferences, keep you logged in, and understand which trade resources are most popular. We use both session-based and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device for a set period.

We also use web analytics tools to track aggregated user behavior and traffic patterns. This information helps us improve the organization of our content on trade balance interpretation, commodity breakdowns, and trade agreement analysis. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Your Rights and Data Protection

You have the right to access, correct, update, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you wish to withdraw consent or opt out of specific data uses, you can do so by contacting us or adjusting your account settings. We are committed to protecting your data and maintaining its confidentiality and security.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We regularly review and update our security practices to protect against emerging threats. If we discover a security breach that may affect your personal information, we will notify you promptly and take appropriate action to mitigate harm. Your trust is important to us, and we take data security seriously.

Third-Party Links and Services

Our website may contain links to external websites and resources about international trade, Malaysian exports, and trade agreements. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information to them.

If you use external services or tools accessed through our platform, those services may collect their own data according to their privacy policies. We only link to reputable sources and platforms that align with our commitment to data protection and privacy standards.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Your continued use of our website following any changes indicates your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information. If you have concerns about how we use your data or any changes we make, please contact us immediately.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us:

Email: [email protected]

Phone: +60 3 2782 5419

Address: Jalan Tun Razak 287, Kuala Lumpur, 50400, Malaysia

We will respond to your inquiries promptly and work with you to resolve any privacy concerns you may have.